We want you to be completely satisfied with your purchase. If for any reason you're not happy with your product, we offer returns within 30 days of purchase. To be eligible for a return, the item must be unopened, unused, and in its original packaging.

How to Return:

1. Contact us through the contact page or email us at customerservice@ourjrney.com within 30 days of purchase to initiate your return.
2. Include proof of purchase (order number) in your return request.
3. Ship the product back to us at your own expense. Please ensure it is securely packaged to avoid damage during return shipping.

Refunds: Once we receive the returned product, we will process a full refund to your original payment method, excluding any shipping fees.

Non-returnable Items:

• Opened or used products
• Products marked as non-returnable

If you have any questions or concerns, please reach out to our customer service team. We’re here to help!