At OurJrney, we strive to deliver your order quickly and efficiently. Please review our shipping policy below for details on shipping rates, delivery times, and order processing.
Shipping Locations
We currently ship only within the United States. At this time, we do not offer international shipping.
Processing Time
-
Orders are typically processed and shipped within 1-2 business days (Monday–Friday, excluding holidays).
-
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Options & Rates
Free Ground Shipping (Orders Over $35)
-
We offer free standard ground shipping on all orders over $35 within the continental United States.
-
Orders under $35 will be charged a shipping fee, which will be calculated at checkout.
-
Estimated delivery time: 3-7 business days, depending on your location.
2nd Day Air Shipping
-
Expedited 2nd Day Air shipping is available for an additional fee.
-
Shipping costs are calculated at checkout and vary based on your location.
-
Estimated delivery time: 2 business days after processing.
Shipping Restrictions
-
We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories.
-
We currently only ship within the United States.
Order Tracking
Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Shipments
If your package is delayed or lost in transit, please contact our support team via our contact page for assistance.
Questions?
For any shipping-related inquiries, feel free to reach out to us via our contact page. We’re happy to help!
Thank you for choosing OurJrney!